Refund Policy
At Nexbuk, we strive to ensure that our customers receive only the best and most reliable digital products, specifically legit activation codes. Due to the nature of our products, all sales are final. However, we understand that issues may occasionally arise, and we are committed to resolving them promptly and fairly.
Eligibility for Refunds:
We only offer refunds in the following cases:
Wrong Product Delivered: If you receive a product that is not what you ordered, we will issue a full refund or replace the product with the correct one at no additional cost.
Defective or Problematic Product: If the activation code provided does not work or is defective, we will issue a refund after confirming the issue.
Non-Refundable Situations:
- Correctly Delivered and Functioning Products: Since our products are digital and instantly delivered, we cannot offer refunds for products that were delivered correctly and are functioning as intended.
Refund Process:
If you believe you are eligible for a refund, please contact our customer support team within 30 days of your purchase. Provide your order details and a description of the issue. We will review your request and respond as quickly as possible.
Contact Us:
If you have any questions or need assistance with a refund, please reach out to us at info@nexbuk.com .